Category: General Information

Setup 101

The very first thing you should do is view the admin user account under Users, record the PIN number for this user, and immediately change your username and password (and store this somewhere safe for future reference).  You will need this PIN number in order to add or modify any software settings. The first configuration … Continue Reading

Browser Compatibility

ShelterOps utilizes jQuery 1.9.1 and has been tested for cross-browser compatibility in the latest versions of Firefox, Chrome, Internet Explorer, and Opera. Older computers or those running older versions of browsers may experience issues with functionality, layout/appearance, and/or data submission issues. The quickest way to differentiate whether an issue is computer/workstation-related or software-related is when … Continue Reading


At this time, ShelterOps is intended for United States users.  Language localization is gradually being integrated.  Additionally, the Wildlife module is pre-loaded with North American species of wildlife.  Further development towards localization will be largely dependent on contributed code and will be made available through the SourceForge discussion platform.


Basic backup has been added which allows users with Setup permissions to create a MySQL backup which is stored on their server.  However this new feature has undergone minimal testing.  It is recommended that you routinely create manual backups of your file structure as well as your database, or opt-in to backup services through your … Continue Reading

Data Integrity

The integrity of your data is only as reliable as the users who enter the data.  Developing well-documented SOPs and providing routine training is strongly recommended. Routine monitoring of the Recent Activity log (located on the home screen) as well as the Audit logs within some modules will allow you to monitor whether users are … Continue Reading

Importing Data

Importing legacy data should be done via a MySQL interface.  Many of the database tables include a column to facilitate mapping (importKey).  Standardizing and importing legacy data is typically the most time/labor intensive portion of migrating to any new software program. 


Implementation Considerations

One of the key benefits to using any data management program is having the ability to enter, manage and disseminate information.  The data, however, is only as reliable as the users that enter the information.  With the exception of text fields, the majority of input fields in ShelterOps are Select (or dropdown) options.  This attempts … Continue Reading