Category: General Information

Change The Display Name Of A Module

For example, if your organization would prefer to change the “Animal Control” module name  so that it displays the word “Incidents” or “Cases” rather than “Animal Control”, the name of a module and its display in the navigation menu can be changed by visiting the Settings page of the module and modifying the “Module Name” … Continue Reading


Server Configuration PHP 5.4 or higherMySQL 5.5 or higher User Browser/Intranet/Anti Virus Considerations ShelterOps is a web-based software application which users access via their web browser.  It has been designed to be cross-browser compatible on desktops using Internet Explorer 10+, Chrome and Firefox.  It can be accessed using mobile devices, but it may look or … Continue Reading

Theme Options

You can control the appearance of ShelterOps via Themes.  There are currently 4 optional themes available in ShelterOps.  Three additional themes are also being developed.  You can defined your preferred theme by accessing the Setup module and entering the theme name in the appropriate field. Themes shelterops BoldBlue shadesOfGray OfficialGreen

Printable Forms/Documents

Several modules within ShelterOps come with generic printable forms (documents).  These include the Transactions module (invoice), Animals (intake, adoption, requested euthanasia, etc), Wildlife (intake form), Traps (trap loan agreement), and Tags/Licenses modules.  Through the Setup screen of each module, you can add custom content to these documents.  This custom content will be displayed on the … Continue Reading

Support Services

Would you like to conduct a needs assessment to help in deciding if ShelterOps is a good fit for your organization?  Don’t have technical staff available to install or setup the software for you?  For these or any other services, please contact us if you would like to contract Definity Group to assist.  Support services … Continue Reading


ShelterOps® is a free (open source) PHP based software program to manage animal operations for animal welfare organizations, animal shelters, animal rescues, wildlife rescue/rehabilitation facilities, animal control agencies (ACOs), municipalities and any other entities that need to track animal intake, dispositions, medical procedures, assessment, disaster response, etc.  It offers a basic Point Of Sale (POS) … Continue Reading

Known Issues

Some versions of Chrome do not print or prints blank pages


ShelterOps is open source software released under the GNL license.  This means that the software is free to use, modify and adapt as needed. The benefits of open source software include: No initial purchase or annual licensing fees No per-user annual fees or installation restrictions Can modify/customize the code without violating licensing agreements (no proprietary … Continue Reading

Troubleshooting Common Issues

My PIN is suddenly not being accepted If your correct PIN number is displayed in the “Invalid PIN Number” error dialog box and you were previously able to enter or modify data using your PIN number and you are on the same computer that previously accepted your PIN number, there may be a temporary delay … Continue Reading