Category: General Information

Features Overview

ShelterOps is open source software released under the GNL license.  The software is free to use, modify and adapt as needed. You own your data. Core Modules Core modules are enabled by default.Setup Module Theme selection Maintenance mode Restricted hours Change log enteries FTP settings Announcements Client Management Customer Profiles Contact information ID information Integrated … Continue Reading

Known Issues

  Bugs, limitations and other known issues will be posted here. Animals Module Editing medical procedures does not automatically make hidden dependent input fields available.  The procedure category must be reselected in order for hidden fields to appear. Animal exports to PetFinder, AdoptAPet, and Pets911:  currently uses a single FTP account for each respective website.  Additional … Continue Reading

Understanding Locations Setup

ShelterOPs has the capability to be setup for one or more physical locations and/or entities.  This may be beneficial if you represent a municipality with more than one precinct and need to track animals within each physical location.  Or you are an animal shelter who also provides contracted ACO services and need to separately track … Continue Reading

ShelterOps

ShelterOps® is a free (open source) PHP based software program to manage animal operations for animal welfare organizations, animal shelters, animal rescues, wildlife rescue/rehabilitation facilities, animal control agencies (ACOs), municipalities and any other entities that need to track animal intake, dispositions, medical procedures, assessment, disaster response, etc.  It offers a basic Point Of Sale (POS) … Continue Reading

Known Issues

Some versions of Chrome do not print or prints blank pages

Download

ShelterOps is open source software released under the GNL license.  This means that the software is free to use, modify and adapt as needed. The benefits of open source software include: No initial purchase or annual licensing fees No per-user annual fees or installation restrictions Can modify/customize the code without violating licensing agreements (no proprietary … Continue Reading

Troubleshooting Common Issues

My PIN is suddenly not being accepted If your correct PIN number is displayed in the “Invalid PIN Number” error dialog box and you were previously able to enter or modify data using your PIN number and you are on the same computer that previously accepted your PIN number, there may be a temporary delay … Continue Reading

Installing ShelterOps

  To install ShelterOps, create a MySQL database and a user for that database.    Once the database has been created, access the new MySQL database with a program such as phpMyAdmin and import the ShelterOps.sql file, which is located in the /install folder. You will need to add your MySQL database name and user credentials to … Continue Reading

Updating ShelterOps

  Users with Setup permissions can view the ShelterOps About screen (located on the home screen) to determine if newer releases are available.  It is strongly recommended that you create a full backup of your ShelterOps files as well as database before installing updates.  View the CHANGELOG.txt file prior to updating.    If any other … Continue Reading